Privacy Policy
Last Updated
At Designline, we respect your privacy and are committed to protecting the information you share with us through our website, contact forms, enquiry forms, and subscription-related communication.
This Privacy Policy explains what information we collect, how we use it, and how we keep it protected.
1. Information We Collect
When you visit our website or submit a form, we may collect the following information:
Your name
Email address
Phone number
Company name
Website or social media links
The service or plan you are interested in
Project details, creative needs, or messages you submit
Any references, files, or notes you choose to share with us
We may also collect basic technical information such as browser type, device type, pages visited, and general website usage data to help us improve the website experience.
2. How We Use Your Information
We use the information you provide to:
Respond to your enquiries
Understand your creative, design, content, or branding needs
Recommend the right Designline plan or service
Communicate with you about next steps
Prepare proposals, scopes, or subscription details
Manage client communication and project workflow
Improve our website, services, and user experience
We only use your information for business communication related to Designline and the services you request or ask about.
3. Form Submissions
When you submit a contact form or enquiry form on our website, your information is sent to our team so we can review your request and contact you.
Submitting a form does not create a service agreement or subscription. Any work, subscription, pricing, timeline, or deliverables must be confirmed separately between Designline and the client.
4. Communication
After you contact us, we may reach out to you by email, phone, WhatsApp, or another communication method you provided.
We may use your details to follow up on your enquiry, answer your questions, or share information about Designline services that may be relevant to your request.
5. Project and Client Information
If you become a Designline client, we may collect and store information related to your brand, projects, requests, design briefs, feedback, files, and communication history.
This information is used only to manage your creative work, deliver services, and maintain consistency across your requests.
6. Third-Party Tools
To manage our website, forms, communication, and workflow, we may use trusted third-party tools such as:
Website hosting and form tools
Email and communication platforms
Project management tools such as Trello, Notion, Slack, or similar platforms
Analytics tools to understand website performance
These tools may process information only as needed to support our website and services.
7. Data Protection
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure.
However, no online platform or digital transmission is completely secure, so we cannot guarantee absolute security.
8. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may only share your information when necessary to:
Deliver our services
Work with trusted team members or service providers
Comply with legal obligations
Protect the rights, safety, or operations of Designline
Any shared information is limited to what is necessary for the intended purpose.
9. Cookies and Analytics
Our website may use cookies or similar technologies to improve performance, understand visitor behavior, and enhance the browsing experience.
You can control or disable cookies through your browser settings.
10. Your Rights
You may contact us to:
Request access to your personal information
Ask us to correct or update your information
Request deletion of your information where applicable
Ask us to stop contacting you
We will respond to reasonable requests in accordance with applicable laws and operational requirements.
11. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, tools, or legal requirements.
The updated version will be posted on this page with a revised “Last Updated” date.
12. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, you can contact us at: